Internet Terms of Use

Custom Permit Service Company ("Custom Permit Service," "we") appreciates your interest in our websites (collectively the "Site"). By using our Site you agree to abide by these Internet Terms of Use ("Terms"). If you do not agree to abide by these Terms, do not use our Site, purchase products from our Site or download materials from our Site. PLEASE CAREFULLY REVIEW THIS ENTIRE AGREEMENT BEFORE USING THE SITE.

Privacy Policy

Custom Permit Service knows you care about how your information is used or shared. We appreciate the trust you place in us to maintain your privacy. The information you provide is never shared with anyone other than Custom Permit Service employees or authorized contractors. Custom Permit Service never trades or sells personal information except as provided in this Privacy Policy ("Policy"). We will ask for your consent before using information for a purpose that is not clearly spelled out in this Policy.

Return Policy

All permits are prepaid and permit sales are final upon delivery. We seek to provide complete and accurate information on all permits. It is the driver's responsibility to review all permits for accuracy. In the event of a typographical error, please contact us immediately at 614-351-1740. We cannot change permits which are completed with the State. However, we will work to resolve any mistakes made by our processing to your satisfaction.

Security Policy

Custom Permit Service is committed to using industry best practices and disciplines from PCI and secure application development processes to prevent attacks on your personal information. We protect the data you send us with physical, electronic, administrative and managerial procedures. No transmission of data over the internet or other public network can be guaranteed to be 100 percent secure. We make reasonable efforts to secure your personal information once we receive it, but we cannot guarantee the security of information you send to us.

Credit card numbers are not stored on Custom Permit Service servers. Card numbers are submitted directly to a credit card authorization service. This service provides us with credit card validation information only. We do not store and do not have access to your personal financial data. Documents that may be uploaded in web applications are protected by an authentication layer.

Our server environment is protected by an advanced firewall and other security technologies. Our Sites use strong encryption and we provide safeguards to help ensure that your information is safe.

A unique account and password combination provides user account security. This account and password should only be known by you as the holder of the account. Accessing your account or modifying data and initiating transactions is nearly impossible without your password and account information.

We have implemented reasonable security measures to meet the ever-changing security threats of the Internet. Our web applications are reviewed on an ongoing basis and monitored by network engineers.

Use of Our Site

Your use of our Site shall be for lawful purposes only. You shall not use our Site for illegal purposes or for the transmission of material that is unlawful, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar, obscene, distasteful, offensive, controversial or otherwise objectionable, or that infringes or may infringe the intellectual property or rights of Custom Permit Service or another or that violates any international, federal, state, or local law. You understand and acknowledge that Custom Permit Service may, at its sole discretion, terminate your access to the Site, without notice, if we believe you have in any way violated the Terms.

If you use our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password, or from your IP address.

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at our sole discretion. For your convenience, you will not be charged or invoiced, as applicable, until your payment method is authorized. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card or other payment account has been charged, we will issue a credit to your credit card or other applicable payment account in the amount of the charge.

Errors in Pricing and Permit Descriptions

In the event a permit is listed at an incorrect price due to typographical errors or an error in pricing information, we shall have the right to refuse or cancel any orders placed for permits listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your account in the amount of the incorrect price. We attempt to be as accurate as possible with permit descriptions. However, we do not warrant that permit descriptions or other content of our Site is accurate, complete, reliable, current, or error-free.

Pending State Fees

In the event your order contains a permit with an unknown State Fee at the time of checkout, you authorize payment for the permits with known State and Service Fees on your order. You authorize us to charge your card for the known and unknown State Fees. Additionally, you authorize us to estimate the amount of State Fees and charge your card that amount. In the event the State Fee does not match our estimate, we will revise the amount charged on your card to match the State Fee.